Effective Date: March 27, 2026

NorthStar Digital respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, fill out a form, book a consultation, communicate with us, or use our services.

By using this website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

NorthStar Digital is a digital marketing and business technology company. We provide services that may include website design, CRM setup, automation, lead capture systems, advertising support, AI-powered tools, and related business growth services.

2. Information We Collect

We may collect personal information that you choose to provide, including:

• Your name
• Email address
• Phone number
• Business name
• Website URL
• Service interests
• Appointment or consultation details
• Any information you submit through forms, chat, email, text, or calls

We may also collect technical information automatically when you use our website, such as:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on pages
• Referral source
• General website usage data through analytics, cookies, and tracking tools

3. How We Use Your Information

We may use your information to:

• Respond to inquiries
• Schedule consultations
• Deliver services
• Create proposals or project plans
• Improve our website, offers, and customer experience
• Send service-related messages
• Send marketing or promotional communications where permitted by law
• Follow up on requests, bookings, or abandoned forms
• Maintain records and protect our business

4. Consent

When you submit your information through our website, forms, booking tools, chat, or other contact methods, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy.

Where required, we will seek appropriate consent before sending marketing communications. You may withdraw consent at any time, subject to legal or contractual limits and reasonable notice.

5. Marketing Communications

If you contact us, request information, book a consultation, download a resource, or otherwise interact with our business, we may send you follow-up communications by email, phone, or SMS where permitted by law.

Marketing emails will include an unsubscribe option where required. You may also contact us directly to opt out of future marketing communications.

Please note that even if you opt out of marketing messages, we may still contact you for administrative, service, transactional, or account-related purposes.

6. Cookies, Analytics, and Tracking Tools

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve performance, and support advertising and remarketing efforts.

These tools may collect information about your device, browser, browsing behavior, and actions taken on our website. Some third-party tools may also place their own cookies or trackers on your device.

You can adjust your browser settings to disable or limit cookies, but some parts of the website may not function properly as a result.

7. How We Share Information

We do not sell your personal information.

We may share your information with trusted service providers and technology partners that help us operate our business and deliver services, such as website hosting providers, CRM and automation platforms, scheduling tools, email and SMS platforms, analytics and advertising platforms, payment processors, and contractors or service partners working on our behalf.

We may also disclose information where required by law, regulation, court order, legal process, or where reasonably necessary to protect our rights, users, systems, or business.

8. Third-Party Platforms

Our website and services may connect with or rely on third-party platforms. These may include booking tools, CRM systems, analytics tools, ad platforms, AI tools, communication tools, or embedded content.

We are not responsible for the privacy practices, policies, or security of third-party websites or platforms. Your use of those services is subject to their own terms and privacy policies.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. For that reason, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer required, we may delete, destroy, or anonymize it, subject to applicable legal and operational requirements.

11. Access and Correction

You may request access to personal information we hold about you and ask that inaccurate or incomplete information be corrected, subject to exceptions permitted by law.

To make a request, please contact NorthStar Digital using the contact information provided on our website.

12. Children’s Privacy

Our website and services are intended for business owners, business representatives, and adults. We do not knowingly collect personal information from children without appropriate consent.

13. International and Cloud-Based Processing

Some of the tools and service providers we use may store or process information outside your province or outside Canada. As a result, personal information may be subject to the laws of other jurisdictions.

By using our website or services, you understand that your information may be processed through cloud-based systems and third-party platforms used in the normal course of our business.

14. Business Transfers

If NorthStar Digital is involved in a merger, acquisition, asset sale, restructuring, financing, or transfer of business operations, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect when the revised version is posted on this page, unless stated otherwise.

Your continued use of the website or our services after updates are posted means you accept the revised Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy, want to update your information, or want to withdraw consent from marketing communications, please contact NorthStar Digital through the contact details listed on our website.