Effective Date: March 27, 2026

These Terms and Conditions govern your use of the NorthStar Digital website and any information, tools, forms, booking pages, content, communications, and services made available by NorthStar Digital.

By accessing this website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.

1. About NorthStar Digital

NorthStar Digital provides digital marketing, websites, CRM setup, automation systems, AI-assisted tools, advertising support, lead generation systems, and related services for businesses.

The content on this website is provided for general information and business inquiry purposes only.

2. Website Use

You agree to use this website lawfully and in a way that does not interfere with the operation, security, or integrity of the website or the experience of other users.

You must not:

• Use the website for unlawful, abusive, fraudulent, or misleading purposes
• Attempt to gain unauthorized access to any part of the website, systems, or accounts
• Interfere with the website’s performance or security
• Copy, scrape, reproduce, republish, or exploit website content without written permission
• Submit false, misleading, or harmful information through forms, chat, or other contact methods

3. No Professional Advice

Information on this website is for general business information only. It is not legal, financial, tax, compliance, or professional advice.

You should not rely on website content alone when making legal, technical, business, financial, advertising, privacy, or compliance decisions. You are responsible for obtaining appropriate professional advice where needed.

4. Services and Project Scope

Any service described on this website is subject to availability, review, agreement, and a separate written proposal, scope, service agreement, invoice, or confirmation from NorthStar Digital.

Nothing on this website guarantees that a specific service, timeline, deliverable, platform integration, feature, or result will be available in every case.

5. No Guaranteed Results

NorthStar Digital does not guarantee any specific result, including leads, sales, rankings, traffic, conversions, revenue, ad performance, response times, or business growth.

Marketing and technology results depend on many factors outside our control, including your market, competition, offer, internal processes, follow-up speed, budget, platform changes, audience behavior, third-party systems, and compliance practices.

6. Client Responsibility

If you become a client of NorthStar Digital, you remain responsible for your own business decisions, approvals, claims, offers, pricing, promotions, legal compliance, privacy compliance, ad compliance, sales practices, and the final review of all content, campaigns, automations, messages, and website materials before they go live.

7. AI Tools and Automation

Some NorthStar Digital services may involve AI-assisted tools, automated workflows, conversational tools, or software integrations.

You acknowledge that AI and automation tools can produce inaccurate, incomplete, delayed, or unintended outputs. Human review remains important. NorthStar Digital is not responsible for losses caused by client misuse, failure to review outputs, third-party outages, or platform-level limitations outside our control.

8. Third-Party Platforms and Integrations

Our services may rely on or connect with third-party tools, software providers, advertising platforms, communication services, hosting providers, payment processors, CRM systems, analytics tools, or external integrations.

We are not responsible for the performance, policies, outages, data handling, price changes, feature changes, suspensions, or decisions of third-party providers.

9. Intellectual Property

All website content owned by NorthStar Digital, including text, layout, branding, graphics, copy, structure, design elements, and original materials, is protected by intellectual property laws and remains the property of NorthStar Digital unless otherwise stated.

No part of this website may be copied, reproduced, modified, republished, uploaded, posted, transmitted, distributed, or exploited without prior written consent.

10. User Content and Submissions

If you submit information, feedback, comments, files, creative assets, business details, testimonials, or other materials to NorthStar Digital, you confirm that you have the right to provide them.

You grant NorthStar Digital a non-exclusive right to use submitted materials as reasonably necessary to respond to inquiries, prepare proposals, deliver services, communicate with you, and maintain business records.

11. Payments and Fees

Where services are provided for a fee, payment terms will be set out in a separate agreement, invoice, proposal, or written confirmation.

Unless otherwise stated in writing, deposits and paid setup fees may be non-refundable once work has been scheduled, started, or delivered. Ongoing services may renew according to the agreed billing cycle. Late or missed payments may result in paused work, delayed delivery, suspended access, or termination of services.

12. Cancellations and Termination

NorthStar Digital may refuse, suspend, or terminate access to services or website features at its discretion where necessary for non-payment, abuse, legal risk, non-cooperation, misconduct, platform issues, or protection of business operations.

13. Disclaimer of Warranties

This website and its content are provided on an as-is and as-available basis.

To the fullest extent permitted by law, NorthStar Digital makes no warranties, representations, or conditions, express or implied, regarding the website, its content, its availability, its accuracy, or its fitness for a particular purpose.

14. Limitation of Liability

To the fullest extent permitted by law, NorthStar Digital will not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of revenue, profit, business opportunity, goodwill, data, or anticipated savings arising from or related to the use of the website, reliance on website content, third-party services, technical issues, marketing performance, or AI-generated and automated outputs.

Where liability cannot be excluded, NorthStar Digital’s total liability will be limited to the amount actually paid to NorthStar Digital for the specific service giving rise to the claim, if any.

15. Indemnity

You agree to indemnify, defend, and hold harmless NorthStar Digital and its owners, officers, employees, contractors, and affiliates from and against claims, losses, liabilities, damages, costs, and expenses arising out of your misuse of the website, your breach of these Terms and Conditions, your violation of laws or third-party rights, materials you provide to us, or your own business and compliance practices.

16. Privacy

Your use of this website is also subject to our Privacy Policy. By using the website, you acknowledge that you have read that policy as well.

17. External Links

This website may contain links to third-party websites or services for convenience only. NorthStar Digital does not control and is not responsible for the content, policies, availability, or practices of third-party sites.

18. Changes to These Terms

We may update these Terms and Conditions at any time by posting the revised version on this website. Changes take effect when posted unless otherwise stated.

19. Governing Law

These Terms and Conditions are governed by the laws of the province in which NorthStar Digital is established and the applicable federal laws of Canada, without regard to conflict of law rules.

20. Contact

If you have questions about these Terms and Conditions, please contact NorthStar Digital using the contact details listed on the website.